What causes an air conditioner to freeze up? (Fix a frozen AC)

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Written By

Josh Mitchell

Expert Reviewed By

Holly Curell

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No one wants to shell out hundreds of bucks for an AC repair, especially when it's something minor. One of the most common reasons I get called is a frozen AC.

I've compiled this list of fixes so anyone can quickly troubleshoot and repair their air conditioning system, and I have noted when to call a professional.

Solutions I use to fix an AC when it freezes

ACLAB Note:

When it comes to unfreezing your AC, let the coil defrost naturally.  Do not use a screwdriver, pick or any other pointed instrument to remove ice.  If you pierce the coil the only repair is to replace it.  

Before getting started, I note where ice is building up and whether or not air is blowing from the return vents.

It is common to find ice forming on the refrigerant lines both inside and out. Now, let's get started with common solutions!
AC freezing up

Dirty filter and poor air flow

The first thing I always check for when an air conditioner freezes up is a dirty air filter.

A dirty air filter leads to poor airflow over the evaporator coil, which causes frozen coils.

Solutions
  • I first shut the air conditioner off for one to two hours to let the frozen coils thaw out. The unit will stay frozen and continue to build up frost on the coils and lines as long as it's running.
  • While waiting for the ice to melt, I replace the air filter with a new one or clean the filter if it is a reusable electrostatic filter.
    If the homeowner recently switched to a high-MERV filter, I will replace it with a cheap, low-MERV one to ensure airflow is not a problem.
  • Finally, I turn the air conditioner back on and wait to see if it freezes again. If it does not freeze, I recommend replacing the air filter more often.
  • Homeowners who want the benefits of a high-MERV filter may need to consider installing a bigger return to support higher airflow.
Electrostatic filters that are made of aluminum are typically washable and reusable.

Quick Tip:

Turn on the heat for a few minutes to quickly melt the ice on the coil.

Too many vents closed or blocked (for central ACs)

Homeowners often believe that closing vents in unoccupied rooms will help cool the rest of their house or even save energy.

Unfortunately, that is not how a central AC works, and closed vents can lead to significant problems like AC freezing.

Ductwork and vents are sized based on the tonnage of a central air conditioner. Closing supply vents in a spare bedroom limits the total air flow through the evaporator coil.

Blocked vents mean inadequate airflow, eventually leading to a damaged blower motor and a frozen AC unit.

Solutions
  • Homeowners can open closed vents by sliding the small arm sticking out of the side. Both floor and ceiling-mounted air vents should be able to open and close.
  • Speaking of floor ducts, I occasionally come across boxes or furniture placed on top of floor-mounted vents. It is very important that nothing be placed directly on top of the vent that could block airflow.

Blocked/collapsed duct

Similar to closed vents, another common problem is blocked air ducts. Most houses use flex ducts, which are easy to install but are easily damaged.

Boxes of old toys and Christmas decorations in the attic can easily fall and “squish” flex ducts. Similarly, a suspended flex duct may eventually get pinched or crease.

Solutions
  • After opening closed vents, I like to check the attic to ensure no boxes stored there have fallen on a duct.
  • Some homes also have dampers in the attic. Dampers have small arms sticking out of the side of a piece of ductwork. They are usually installed where the duct meets the air conditioner or the ducts split.
  • Before finishing up, I support sections of the flex duct that are kinked with new strapping and replace any damaged sections of ductwork.

ACLAB Note:

Many HVAC companies offer duct cleaning services that tout improved airflow. However, I would not waste money on these services unless you have respiratory problems, dust sensitivity or you smell something from the ductwork. Otherwise, these services offer minimal benefit, and removal of the dirt will not noticeably improve airflow.

Keep items away from ductwork

Improperly sized ductwork (for central ACs)

Improperly sized ductwork is becoming a major problem. Older systems could often operate with undersized ductwork without a problem, but newer systems are not as forgiving, and this could lead to AC freezing.

Just like dirty air filters and blocked ducts cause insufficient airflow, so do too-small ducts. An AC system manufacturer dictates proper airflow.

Airflow in an HVAC system is very similar to blood pressure in a person. When the pressure gets too high, the air conditioner has to work hard to keep up.

Just like the heart in a person, an AC will give out if pushed to its limits.

Solutions
  • Airflow is measured in cubic feet per minute (CFM). HVAC contractors use a Ductulator tool to calculate duct sizing based on the AC unit specifications.

    Homeowners can verify that their ductwork is the proper size by taking off each air return, measuring the duct size, and then inputting the information into an online Ductulator.

    Each duct size corresponds to a CFM rating, which is added together to get the system's CFM.
  • I use a manometer to test the pressure created by the air conditioning system. When the pressure is high, I know that there is an obstruction or the ductwork is too small.

    Alternatively, an anemometer may be used to compare the airflow coming from each vent to locate an obstructed duct.
  • It is essential to check both the return and supply side ducts, as one may be undersized while the other is fine.

    The CFM for the return and supply should be very close to equal. Additionally, they must match the specified CFM rating for the air handler.
  • I recently came across a home that had a new 5-ton AC unit installed in place of a 3-ton, but the installer didn't increase the return size.

    The home had an addition, and the company installed supply ducts in the new areas. However, the AC unit also needed a second return to compensate for the extra CFMs.

ACLAB Note:

If you are installing a larger system then your supply and return ductwork may need to be enlarged, reinforced or more ductwork may need to be added.  Larger fans create more suction/discharge and static pressure that can blow your ductwork apart.  An HVAC professional should calculate this into the price of the new system.

Dirty evaporator coil

Just because an air filter is clean doesn't mean the evaporator coil is debris-free.

Homeowners often change their air filter before the AC repair person arrives, but that doesn't change the fact they haven't replaced the filter for the last six months.

Like a dirty filter, dirt in the evaporator coils also restricts airflow. I try to inspect coils whenever possible and clean them as needed.

Still, many HVAC technicians don't even bother to check them as part of their annual maintenance.

Once clogged up, the dirt turns into a sticky mess once it mixes with condensate, which eventually causes a clogged condensate drain line.

Solutions
  • First, I find the easiest way to inspect the coils. If they aren’t visible from the return and the plenum doesn’t have an access door, I will drill a small hole into the plenum and run an inspection camera inside. If there is visible debris, the coils must be cleaned.
  • After determining that the coils must be cleaned, I either cut a hole in the plenum and install an access door (if it’s big enough) or separate the unit from the return plenum.
  • As long as the coils are accessible, homeowners can easily clean the coils with a soft bristle brush and some water.

Running AC when it is cold outside

Air conditioners cannot run below their designed operating ranges, which the manufacturer determines.

I advise not running an air conditioner when the outdoor temperature is below 60 degrees Fahrenheit, but some units may work in temperatures as low as 45 degrees Fahrenheit.

The refrigerant inside an AC unit undergoes complex chemical changes, and its properties change depending on the ambient outdoor temperature.

When it gets too cold, the pressures drop, and the saturation temperature goes below freezing.

Solutions
  • The only way to prevent an AC from freezing when it’s below 65 degrees Fahrenheit outside is to simply stop running it.

    A residential HVAC system is not designed to run at cold temperatures, so to get down to refrigerator (or even freezer) level temperatures, it is best to look at commercial chillers.

Bad blower fan

While trying to rule out airflow problems, it is also a good idea to ensure the blower motor is running.

The blower motor is located inside the air handler, next to the evaporator coils. It is responsible for moving air throughout the house.

Electric motors wear out over time, so it's common to find dead or malfunctioning blower motors on older systems.

With that in mind, newer variable speed fans are also dying much sooner than those from old systems. Power surges and lightning strikes can prematurely lead to a damaged blower fan outside.

Once the fan goes out, the air stops moving over the coils, and they begin freezing up.

Solutions
  • Most people first check to see if air is coming out of the vents. Normally, that would work fine, but if the coil is frozen, air will not pass through the system.

    The easiest way to verify that the fan motor is working is to listen for an audible hum. If it isn’t audible in the house, then go up to the attic.

    Nearly all air conditioners on the market run loudly enough for someone standing nearby to hear it running.

    If the fan isn't running, then consider ordering a new motor online. Replacing a blower motor should take a homeowner one to two hours to do themself.

    Always shut the power off before opening the unit, and call a professional if you do not feel comfortable.

    If the air conditioning unit is in the attic, be sure to work on it late at night or early in the morning to avoid the dangerous heat.

When to call HVAC professionals for repairs

It’s always great to save a few bucks and avoid the headaches of dealing with an HVAC repair person, but some jobs require a professional.

These are the repairs that homeowners should put their toolbelts down for and call in reinforcements.

HVAC technician working on an air conditioner

An oversized AC

Proper AC sizing is just as important as proper duct sizing. Many homeowners choose to upsize their units, buying equipment that is too large for their homes.

In rare situations, a severely oversized air conditioner will freeze up due to short cycling. Moisture in the air builds up quickly and accumulates on the coils, where it freezes.

An HVAC professional can perform a Manual J load calculation to determine the home's heat load. The result of the calculation is the correct air-conditioning tonnage.

From there, it is possible to get a slightly larger unit (about a half-ton larger) to ensure the house stays cool on the hottest days.

I've begun recommending variable-speed air conditioning systems to homeowners who want oversized units.

These systems ramp up and down depending on demand, which is excellent for energy efficiency and comfort.

Malfunctioning equipment

HVAC systems have many parts that can fail. An experienced HVAC professional can easily diagnose most problems.

A TXV valve can unnecessarily restrict flow in the refrigerant lines and cause the condenser coils to freeze.

Similarly, a stuck reversing valve may prevent refrigerant from flowing and starve the evaporator.

Homeowners cannot diagnose these issues as they require training, gauges, and advanced HVAC knowledge.

Low refrigerant

Refrigerant is the main ingredient in an air conditioning system. Unlike the oil in a car, it should never need replacing or topping off.

An air conditioner is a closed system that refrigerant should remain in for its entire life.

However, joints break, and refrigerant can leak out. At low refrigerant levels, the coils begin freezing.

Unfortunately, a homeowner cannot do anything because an HVAC technician must diagnose, repair, and recharge a leaking system.

Refrigerant

A normal low-pressure reading for an R410A condenser unit is around 125 PSI, and the high should be in the 300 PSI range.

Bear in mind that these are rough estimates and that are based on a 70-degree Fahrenheit ambient temperature.

There should be a pressure chart on the access panel of the outdoor unit with exact specifications.

It is also important to check superheat and subcooling levels on modern systems and adjust freon based on all readings.

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Josh Mitchell

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My name is Josh and I am obsessed with home appliances. From portable AC units to heaters and air purifiers, I enjoy testing, learning and using these devices to improve the air quality inside my family home.

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Midea U Shaped Window Air Conditioner

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