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Quick Guide - Ruud
My Opinion
Reliable. Robust. Efficient. These are all ways I'd describe Ruud heat pumps. While they won't last as long as the most premium brands, Ruud heat pumps are a good, budget friendly option.
4.2
Overall Score
Reliability
4.0
Performance
4.3
Energy Efficiency
4.6
Warranty
4.0
Value for Money
4.2
Upsides
Downsides
I've categorized the three most popular models for my Ruud heat pump reviews to make picking the best easier.
The "Best Overall" costs much more than most people want. However, the "Good Value" offers good quality at an affordable price.
Finally, the last category is the model I think buyers should avoid. This model is considered builder-grade and is not a good choice for a forever home.
Quick guide to Ruud heat pumps
Ruud Ultra Series Variable Speed UA20
The Ultra Series is Ruud’s top-of-the-line air conditioning system. The UA20 offers a SEER efficiency rating of up to 21.95 and 11.5 HSPF.
It is also one of the smartest air conditioners available, thanks to Ruud’s EcoNet system. But what makes this unit stand out is the variable speed compressor, which helps lower humidity and delivers peak efficiency.
Ruud Achiever Series: Two Stage RP16
The two stage Ruud Achiever is easily one of the best values available. It typically costs a few thousand dollars more than lower SEER Achiever models, but its benefits stand out.
The heat pump offers a pretty good SEER rating, which should help lower electric bills slightly.
However, the real benefit of the two-stage compressor is that it helps lower a home's humidity level. Additionally, this unit qualifies for several tax credits and utility rebates that can help offset its higher price tag.
Ruud Choice Series WP14
I avoid the Ruud Choice Series WA13 model for several reasons. Firstly, the efficiency rating is the bare minimum allowed under federal law. At 14 SEER, buyers rarely see improvement in their electrical bills.
A bigger drawback to the Choice Series WP14 is its build quality. These entry-level models use cheap components and thinner metal to cut costs. However, the price difference between the Ruud Achiever and Choice Series is often negligible.
Ruud is one of the most well-known names in the HVAC industry, and for good reason.
Their air conditioners and heaters offer some of the best values while still delivering excellent quality and comfort.
Buyers can rest assured that Ruud knows what they are doing. Edwin Ruud founded the company over 100 years ago and sold the first automatic water heater.
Although they still sell water heaters, Ruud offers numerous HVAC systems, including heat pumps.
Ruud heat pump review – My honest opinion
Heat pumps are expensive, so it’s important to consider the long-term costs and benefits.
I highly recommend Ruud heat pumps to people looking for an affordable system that still offers long-term reliability.
Ruud heat pumps use standard components, so finding replacement parts is a breeze and affordable. I also find the units to be well-built and include many standard features.
Homeowners considering a Ruud heat pump should specifically look at the Achiever series. These are great units at an affordable price.
In contrast, I would avoid the Choice/Select Series unless you plan on selling the home within the next year or two.
The main reason is that these systems are louder, use lower-quality components, and only have a five-year parts warranty.
Finally, I would approach the Ultra Series with caution. While these are really good units, they are astronomically expensive.
Do not expect the energy savings on these heat pumps to cover the added expense. Also, don’t expect them to last much longer than cheaper models.
I would get quotes for a Carrier Infinity before purchasing a Ruud Ultra Series. Carrier Infinity units are often considered the best variable-speed heat pumps available.
Pros and cons of buying a Ruud heat pump
When it comes to heat pumps, choosing the right system can be difficult. Here are a few ways a Ruud brand heat pump compares to other brands on the market.
The good
The bad
How much do they cost?
HVAC pricing varies a lot depending on the region and the complexity of the installation.
However, the equipment cost is still a major factor. As a general rule of thumb, installation costs about the same amount as the equipment.
Of course, the cost of the heat pump also varies by size, model, and efficiency rating.
Here are some basic ranges that can help you estimate the cost of a new Ruud heat pump.
Pricing by model and size
Heat Pump Model | Series | SEER2 (up to) | HSPF2 (up to) | Tonnage | Compressor Type | Total Cost |
|---|---|---|---|---|---|---|
RD16AZ | Achiever | 18.8 | 10.4 | 2.5, 3, 4 | Variable | $9,000- $15,000 |
WSP14AZ | Choice | 14.3 | 7.5 | 1.5, 2, 2.5 | Single-Stage | $5,000- $7,000 |
WP14AZ | Select | 14.3 | 7.5 | 1.5, 2, 2.5, 3, 3.5, 4, 5 | Single-Stage | $5,000- $8,000 |
RP14AZ | Achiever | 14.3 | 7.6 | 1.5, 2, 2.5, 3, 3.5, 4, 5 | Single-Stage | $6,000- $10,000 |
RP15AZ | Achiever | 16 | 8.1 | 1.5, 2, 2.5, 3, 3.5, 4, 5 | Two-Stage | $8,000- $12,000 |
UP16AZ | Ultra | 17 | 8.1 | 2, 3, 4, 5 | Variable | $9,000- $15,000 |
UP17 | Ultra | 18.5 | 8.5 | 2, 3, 4, 5 | Three-Stage | $10,000- $16,000 |
UP18AZ | Ultra | 20 | 12.5 | 2, 3, 4, 5 | Variable | $12,000- $19,000 |
UP20 | Ultra | 21.95 | 11.5 | 2, 3, 4, 5 | Variable | $20,000- $25,000 |
Cost cariation across US states
Besides the cooling capacity (tonnage) and efficiency affecting the price, the total cost can vary depending on the home’s location.
The HVAC industry has no standard or fixed pricing, so installers can charge what consumers are willing to pay.
Therefore, a new Ruud heat pump often costs significantly more in major cities like Los Angeles than in a small town.
Each city and state also has its own codes, which installers must follow. Permits are also required in some jurisdictions, which will drive the cost up.
Heat Pump Model | SEER | Tonnage | Home Size | Cost (Unit Only) | Cost + Install |
|---|---|---|---|---|---|
UP20 | 20 | 2 – 2.5 | 1200 – 3200 sq. ft. | $2300 | $6500 |
UP17 | 18.5 | 2 – 2.5 | 1200 – 3200 sq. ft. | $2100 | $5300 |
RP17**H | 19 | 2 – 4 | 1200 – 3000 sq. ft. | $2000 | $5200 |
RP16 | 16 | 2 – 5 | 1200 – 3200 sq. ft. | $1900 | $5100 |
RP15 | 16 | 1 – 5 | 600 – 3200 sq. ft. | $1750 | $4950 |
RP14 | 14 | 1 – 5 | 600 – 3200 sq. ft. | $1550 | $4750 |
RP14-F | 14.5 | 1 – 5 | 600 – 3200 sq. ft. | $1500 | $4700 |
WP14 | 14 | 1 – 5 | 600 – 3200 sq. ft. | $1300 | $4500 |
WP14**F | 14.5 | 2 – 2.5 | 900 – 1400 sq. ft. | $1250 | $4450 |
What makes Ruud heat pumps stand out?
Ruud heat pumps stand out because of their solid build quality and competitive pricing.
Here are some features that put Ruud above its competitors. Remember, these general features may not be available on each heat pump model.
Part availability
Part availability is the first thing about Ruud heat pumps that stands out to me. I can go online or to a local supply house and get nearly any part used on Ruud units.
In comparison, finding replacement parts for many brands, such as Carrier or Trane, can be very difficult.
That may not sound like a big deal as a homeowner, but it could mean the difference between getting a broken heat pump fixed in a couple of hours or a couple of days.
Wraparound cabinet
The next thing I like about Ruud heat pumps is the wraparound cabinet on the outside unit. Many competitors now use a similar cabinet, but not all do.
The steel cabinet protects the coils and fins from damage caused by objects hitting the heat pump.
Rocks kicked up by lawnmowers, dogs rubbing, and large hail are just a few of the things I’ve seen wreak havoc on an unprotected condensing unit.
Composite base pan
Another feature of Ruud heat pumps is the composite base on the condensing unit. Unlike older systems with metal bases, the plastic bottom lasts longer.
Leaves and other debris often collect in the unit, which can cause the bottom to rust out prematurely.
The composite base pan will be fine if the yard floods and the condenser sits in a few inches of water.
Easy access panels
Lastly, Ruud heat pumps are surprisingly easy to disassemble and work on. Gone are the dozens of screws that hold the system together.
In their place are slotted panels with just a few screws.
The main access panel comes off very quickly with only two screws. But the side panels and top also come off quickly.
That makes cleaning the coils much more accessible, especially for homeowners who no longer have to remember how the system goes back together.
How energy efficient are they?
Ruud heat pumps are just as efficient as HVAC systems made by their competitors. The only more efficient systems tend to be ductless mini splits, which Ruud also offers.
Because the federal government has tight energy efficiency regulations, comparing brands and models is pretty easy.
The SEER rating tells buyers how efficient the system is. A higher SEER rating will lead directly to a lower electric bill.
The lowest SEER rating available for heat pumps is 14, and they can go above 20.
However, the size (known as tonnage) can lower the SEER rating. For instance, a model may be rated at 15 SEER at three tons but drop to 14 SEER at five tons.
How do the compressors perform?
Most air conditioner and heat pump buyers do not realize that practically all HVAC systems use the same compressors.
The Copeland Scroll Compressor is standard in the industry, and nearly every heat pump uses one.
Warranty analysis – How does it stack up?
Warranties are very important for heat pumps because they are so expensive. Here are a few things you should know about Ruud heat pump warranties.
What’s the warranty coverage?
The manufacturer’s warranty covers parts if the HVAC system breaks. Labor warranties are separate and should be at least one or two years.
Most companies also offer extended labor warranties for an additional fee.
The parts warranty covers the system’s components, such as the coils, compressor, and control board.
The same warranty covers the indoor air handler, including parts such as the TXV valve, blower motor, and evaporator coil.
However, the warranty does not cover the electrical wiring and piping running to the HVAC system.
Similarly, it doesn’t cover components such as the secondary drain pan or any other components Ruud did not supply.
Is registration required for full warranty coverage?
In most cases, warranties require registration to get the full coverage. Failure to register will result in a shorter warranty period.
For instance, the Ultra Series UP20 has a conditional ten-year unit replacement warranty that requires registration.
The Achiever Series also requires registration for the full ten-year parts warranty. However, the installer should take care of the registration.
Are there conditions and restrictions?
A licensed HVAC professional must install Ruud heat pumps; otherwise, the warranty is invalid.
Additionally, regular maintenance must be performed on the unit. Failure to have a qualified service technician perform regular maintenance could void the warranty.
Ruud’s warranty also does not cover damage from natural events like lightning strikes or accidental damage.
How does it measure up to the competition?
Ruud’s heat pump warranty is very competitive.
Most competitors offer a comparable ten-year parts warranty. Some manufacturers, including Trane, provide longer warranties for top-of-the-line units, but this is rare.
Additionally, Amana and some Goodman heat pumps have ten-year unit replacements and lifetime compressor warranties.
Overview of the Ruud heat pump models
To keep things simple for homeowners, Ruud has a relatively simple naming scheme that essentially includes a good, better, best model.
Endeavor Line
The Endeavor Line refers to Ruud’s latest slate of HVAC systems. Items under this line include heat pumps, furnaces, and air conditioners.
Buyers will find that nearly all new units from Ruud are part of the Endeavor line, so don’t pay too much attention to this branding.
EcoNet
Like the Endeavor branding, EcoNet doesn’t refer to a specific model. Instead, it indicates that a unit works with Ruud’s EcoNet app.
This is common on higher-end Ultra Series heat pumps that rely on communicating thermostats.
Remember that EcoNet-enabled heat pumps require the included thermostat and will not work with other smart thermostats.
Ultra Series
The first heat pump model is the Ultra Series, which includes Ruud’s top-of-the-line heat pumps. They range from 18 to 21.95 SEER and utilize a variable speed compressor.
However, the added efficiency and performance come at a hefty price tag that can easily exceed $20,000. Ultra Series heat pumps come with a ten-year parts warranty.
Achiever Series
The Achiever Series is the most popular line of Ruud heat pumps. They range from 14 SEER and go up to 18.5 SEER.
The basic Achiever models use a single-stage compressor, but two and three-stage compressor options are available.
Ruud Achiever Series units also come with a ten-year parts warranty.
Choice Series (Select Series)
The entry-level Ruud heat pump is the Choice Series. While it is the cheapest system available, it hasn't been around as long.
Additionally, the components are of lower quality, and the metal casing appears thinner.
Finally, Choice Series heat pumps are only available with a single stage compressor, which has lower efficiency ratings.
Popular Ruud heat pumps models compared
Heat Pump Model | SEER | Tonnage | Compressor Type | HSPF |
|---|---|---|---|---|
UP20 | 20 | 2 – 2.5 | Variable-Speed | 11 |
UP17 | 18.5 | 2 – 2.5 | Three-Stage | 8.5 |
RP17**H | 19 | 2 – 4 | Two-Stage | 10.7 |
RP16 | 16 | 2 – 5 | Two-Stage | 9 |
RP15 | 16 | 1 – 5 | Single-Stage | 9 |
RP14 | 14 | 1 – 5 | Single-Stage | 9 |
RP14-F | 14.5 | 1 – 5 | Single-Stage | 8.5 |
WP14 | 14 | 1 – 5 | Single-Stage | 11.5 |
WP14**F | 14.5 | 2 – 2.5 | Single-Stage | 8.5 |
RD16AZ
Main features:
The Ruud RD16AZ is a side-discharge heat pump. They are uncommon for residential systems but can be a great option without room for a conventional condenser.
These are easily mounted to the side of a home, or they can sit on the ground.
The RD16AZ looks very similar to a ductless mini split, but it is designed to work with a Ruud air handler.
RP17**H
Main features:
The RP17**H is a slight step up from the RD16AZ and includes many of the same features. It is slightly more efficient while maintaining a compact footprint.
This variable speed heat pump is also very quiet, which is great for putting it next to a window.
WSP14AZ
Main features:
The Ruud WSP14AZ is part of the Choice Series and is the most affordable heat pump that Ruud offers.
This base model system lacks some of the technology and features of higher-end models. This unit is good for buyers on a budget.
WP14AZ
Main features:
The WP14AZ is relatively new and fills a gap left by the WSP14AZ. It is part of the Select Series, similar to the budget-friendly Choice Series.
Unlike the WSP14AZ, this system goes up to 5 tons.
RP14AZ
Main features:
The RP14AZ is part of the Achiever Series and is a step up from the WP14AZ.
It comes with a ten-year parts warranty rather than five years and uses better components. Unfortunately, it is one of the most inefficient heat pumps from Ruud.
RP15AZ
Main features:
Ruud’s RP15AZ is the next upgrade in efficiency. The price difference between the RP14AZ and RP15AZ is usually $1,000-$3,000.
This system uses a two stage compressor, which saves electricity. Additionally, a two-stage system keeps the house at a more consistent temperature.
People living in humid environments, such as Florida, should definitely consider the RP15AZ.
UP16AZ
Main features:
Ruud’s UP16AZ is part of the Ultra Series, which adds extra features and improved efficiency. It utilizes a Copeland brand inverter compressor.
This compressor is capable of variable speeds, making it one of Ruud’s most efficient models.
One of the great benefits of the UP16AZ and the Ultra Series is a ten-year unit replacement warranty, which gives the homeowner a new system if it fails.
UP17
Main features:
The UP17 is another Ultra Series heat pump from Ruud. However, it is not part of the new Endeavor line, so it will likely be phased out when a new system becomes available.
In the meantime, this unit has a slightly higher SEER rating than the UP16AZ, but it uses a three-stage compressor.
I would choose the UP16AZ over this one as a homeowner unless it was a great price.
UP18AZ
Main features:
The next major step up in performance is the UP18AZ. It is also part of the Ultra Series and comes with a ten-year unit replacement warranty.
The UP18AZ is a variable speed heat pump that uses an inverter compressor.
UP20
Main features:
The Ruud UP20 is very similar to the UP18AZ as it uses a variable speed compressor.
However, the UP20 is Ruud’s most efficient heat pump. This is designed for people who want the most efficient system possible.
While it’s unlikely to save the average homeowner a substantial amount of money over its life, it may be a good option for people with solar panels.
The lower amp draw makes it the perfect option for those looking to be self-reliant from grid power.
HVAC installation options for homeowners
HVAC systems are one of the most complex parts of any home. Many components must work flawlessly to provide efficient heating and cooling.
Because HVAC systems are so complicated, only qualified HVAC professionals should install the system. Unfortunately, this isn't a project you can DIY.
Guide to installation fees
Installing a new Ruud unit can easily range from $3,000 to $8,000. This does not include the cost of the heat pump itself.
However, it does cover removing the old equipment, hooking up the new one, and adding refrigerant if needed.
Installation costs will increase even higher if the home requires new ductwork, wiring, or refrigerant lines.
How to find a reliable HVAC professional
The best way to find a reliable HVAC professional is to ask friends and family for recommendations.
Try to find someone who recently had a unit installed and ask about their experience. Alternatively, look for reviews online.
Be sure to get several quotes before making a final decision.
Pay attention to the company’s responsiveness and ask them to list the model number for the units on the quote.
Ruud heat pump installation tips
- 1A new heat pump is one of the largest purchases a homeowner will make, so don’t be afraid to ask questions. Now is also the time to get a larger unit if the house is hot during the summer.
- 2Although heat pumps provide heat, discussing auxiliary heating with the person providing a quote is also important. They should include electric coil heating as a backup and for defrost mode, but they can also pair the system with a gas-powered furnace.
- 3Moving any items blocking access to the HVAC system is also a nice gesture. That includes all of your Christmas decorations piled up around the attic hatch. Most installers will gladly move anything in their way, but it’s still a nice gesture.
- 4On the installation day, check to ensure the installers bring the agreed-upon equipment. After the installation, be sure the installer tests the unit, including the heating and cooling functions. They should also explain how the defrost board and thermostat work.
Ruud Heat Pump Thermostat Wiring Diagram
What do other people say about Ruud heat pumps?
5/5 - Amazon
“I’ve had a lot of heat pump different brands but the [Rheem/Ruud] is the best one I have ever owned. It really stands up to its name a good value I like it I would recommend it to anyone.”
2/5 - Amazon
"I didn't buy it on Amazon, but my system is 5 years old, and oil and Freon leak, The warranty only covers Parts. And repair is $1k on a $3k system- no way again."
Tax credit benefits explained
The Inflation Reduction Act passed by Congress in 2022 incentivizes the purchase of energy-efficient heat pumps through tax credits.
Using the government run Energy Star site will not only tell you about the tax rebates but will give you a list of brands with the “Energy Star” rating, as well as model's SEER2, HSPF2, and what climate they're designed for.
The credit can go up to $2,000, depending on the system. Additionally, many utility companies offer rebates for installing energy-efficient HVAC equipment.
Unfortunately, many installers are not up to date on these benefits because of the complexity of tax laws.
However, it doesn’t hurt to ask the person providing a quote if they know about the different incentives.
Another option is to read about tax credits on Ruud’s website. The site fully explains the tax credits and how they work.
Before purchasing a heat pump, the installer should have you sign off on a work order.
Be certain that the work order lists the model number of the condenser and air handler. Check the AHRI directory to verify the system's exact SEER and HSPF ratings.
I would also ask the installer to provide the AHRI number for the unit to make researching easier.
This information is needed to fill out utility rebates and tax credit forms.
On the installation day, verify that the air handler and outdoor unit model numbers match the ones on the work order.
Installers sometimes swap air handlers at the last minute based on their inventory. However, that may mean losing out on value credits and rebates.
Remember to consult with an accountant or tax professional if unsure how this will affect tax liabilities.
Additionally, the indoor and outdoor units must be replaced simultaneously to take advantage of most rebates and credits.
Related article: Learn how to qualify for federal HVAC tax credit
How do Ruud heat pumps compare to top competitors?
Ruud vs Goodman heat pumps
Poor installations often give Goodman heat pumps and air conditioners a bad reputation.
Goodman doesn’t have tight constraints on its supply chain, which means anyone can purchase the units.
However, a Goodman unit put in by an HVAC service provider will deliver many years of trouble-free operation.
Goodman also offers one of the best warranties in the industry on all of its models.
Every Goodman heat pump comes with at least a ten-year parts warranty. Some models, such as the GSZC16, even offer a lifetime compressor warranty.
I also recommend checking out Amana heat pumps, made by Goodman, which are more comparable in price and quality to Ruud.
Like Ruud, Goodman heat pumps range from 14 SEER to approximately 21 SEER. There are also multi and variable-stage units available.
Goodman heat pumps tend to be a little cheaper than Ruud equivalents. Of course, pricing will vary by region and dealer.
However, I find Goodman units slightly lower quality than Ruud, but I would still buy one without hesitation.
Goodman Quick Guide | |
|---|---|
SEER Range | 14-21 |
Price Range | $ |
Coil Material | Copper Condenser and Aluminum Evaporator |
Standard Warranty | Ten-year parts warranty on all models |
Ruud vs York heat pumps
York makes some pretty good heat pumps, but they are uncommon in my area. Johnson Controls owns York, Coleman, and Luxaire, which are rare these days.
York sells a lot of commercial systems and mini splits, but they still make residential split systems. Their heat pumps start at 14 SEER and reach about 19 SEER.
The build quality of York heat pumps tends to be comparable to Ruud, and they have similar options for multistage and variable speed models.
York heat pumps come with a minimum ten-year parts warranty. Although they are good systems, a York heat pump is often more expensive than a comparable Ruud system.
York Quick Guide | |
|---|---|
SEER Range | 14-19 |
Price Range | $$ |
Coil Material | Copper Condenser and Aluminum Evaporator |
Standard Warranty | Ten-year parts warranty on all models |
Ruud vs American Standard heat pumps
American Standard is considered a premier brand, which means it aligns with Lennox and Carrier.
Similar to Rheem owning Ruud, Trane owns and manufactures American Standard systems and uses the same model numbers.
American Standard heat pumps are often considered some of the best available.
The unique spine fin coils are only available on Trane-manufactured units, including the American Standard heat pumps.
Heat pumps range from 14 SEER to 20.5 SEER, with some units using multi or variable-stage compressors.
The problem is that getting parts for these heat pumps is often difficult and time-consuming if there isn’t a Trane Supply store nearby.
Even more concerning is the initial cost for an American Standard heat pump, which will often run thousands of dollars more than a comparable Ruud model.
The truth is that an American Standard heat pump will not necessarily last longer than a Ruud.
American Standard Quick Guide | |
|---|---|
SEER Range | 14-20.5 |
Price Range | $$$ |
Coil Material | Copper Condenser and Aluminum Evaporator |
Standard Warranty | Minimum ten-year parts warranty |
FAQs
Are Ruud heat pumps made in America?
Yes, Ruud heat pumps are made in America at Rheem’s Fort Smith, Arkansas, assembly plant. Although the units are assembled in America, many of the individual components are imported from various countries around the globe.
How long does a Ruud heat pump take to install?
Much like the cost, installation time varies by model and complexity. Easily accessible systems can be swapped out in as little as half a day. However, tight attics and changes to existing lines and ductwork can easily stretch it into two days.
Are Ruud and Rheem the same company?
Yes, Ruud and Rhhem are made by Rheem Manufacturing. The models are identical between brands, so don’t worry about which one is better. All of the parts are also cross-compatible.
Summary | Is a Ruud heat pump right for you?
[usr 4.4]
I can easily recommend a Ruud heat pump, but it's more difficult to pick the right one. The decision will come down to needs and budget.
Other factors, such as the size of the house, noise levels, and SEER ratings, should also play a role.
However, the best models use inverter heat pump technology, which offers quiet operation and Ruud’s best quality level.
Regardless of what system a buyer selects, they can feel confident that Ruud stands behind their products and will have a great system for years to come.
