Gree mini split review: My thoughts on this AC brand

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Written By

Josh Mitchell

Expert Reviewed By

Dean Zoet

Last Updated On

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Overall Thoughts - Gree

My Opinion

Gree mini-split air conditioners impress with their energy efficiency and quiet operation. They’re a solid choice for anyone looking for reliable and effective cooling without the noise.

4.5

Overall Score


Reliability

4.0

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Performance

4.5

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Energy Efficiency

4.0

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Warranty

4.0

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Value for Money

4.0

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Strengths
  • Extensive product lineup that includes mini splits for all needs and budgets
  • Solid pricing model - you don’t have to break the bank on these air conditioning systems
  • About ⅓ of the world’s mini splits are made by Gree, so this is a brand you can trust
  • Gree offers plenty of energy-efficient models to lower energy bills
  • Helpful customer service that's available to answer questions 24/7
Weaknesses
  • The newer premium models are expensive, but they’re also more efficient than older Gree systems and come with hefty tax rebates
  • Very difficult to install on your own, so hiring a professional is necessary

After years of using Gree Air Solutions, I can say that the company's claim of delivering "heating and cooling systems you can count on" is honest.

After installing several mini splits in my own home and rental homes and apartments, this is a brand I've come to trust.

Of course, every AC brand has pros and cons, and Gree is no exception to that rule.

In my Gree mini-split reviews, I've laid out all the good and bad points surrounding Gree mini-splits to help you decide whether or not Gree is the right choice for your next mini-split.

Gree mini split – quick guide!

Best Overall Model

Gree Sapphire Series


With a remarkable 38 SEER rating, it ensures maximum energy efficiency, significantly reducing energy costs. Also, this series operates super quietly, providing a comfortable environment without any disruptive noise.

Good Value Model

Gree Vireo+ Series


These systems feature Gree's G10 Inverter and variable compressor technology, running on eco-friendly R410A refrigerant. They are more energy efficient than the Livo+ line, but are still budget friendly. 

Model To Avoid

Gree Livo+


While the Livo+ line is perfectly acceptable, I always encourage my customers to spend just a few hundred dollars more upfront on the Gree Vireo+ line. On the 12000 BTU model, the Vireo+ has a 22 SEER, whereas the Livo+ only has a 16 SEER. The long-term savings by upgrading to the Vireo line will be significant.

My experiences with Gree mini split air conditioners

Gree specializes in both single-zone indoor units for cooling a bedroom or small space as well as multi-zone mini splits for reaching several rooms at once.

For my new system from Gree, I chose the Sapphire wall-mounted indoor unit for its insanely high 27 SEER rating and advanced features.

Compared to other mini splits I've used from other companies, the Sapphire doesn't disappoint.

In addition to high-efficiency ratings (more on that in a bit), this mini split offers controlled heating and cooling, an intelligent defrosting feature, an elegant design, and additional features like WiFi controls, timers, smart preheating, and sleep functionality.

Keep in mind that this specific model - the Sapphire - is one of Gree's top-of-the-line models, so it comes with all the bells and whistles.

Not all units are as comprehensive and advanced as this one, and you have to be willing to spend a bit more on this piece of equipment.

Pros & cons of the Gree brand

Over its 33 years in business, Gree has developed a reputation for reliability among its 500 million customers worldwide.

That being said, I do have a few minor complaints about the company, but I have mostly only good things to say.

The good
  • Extensive product lineup that includes mini splits for all needs and budgets
  • Solid pricing model - you don’t have to break the bank on these air conditioning systems
  • About ⅓ of the world’s mini splits are made by Gree, so this is a brand you can trust
  • Gree offers plenty of energy-efficient models to lower energy bills
  • Helpful customer service that's available to answer questions 24/7
The bad
  • The newer premium models are expensive, but they’re also more efficient than older Gree systems and come with hefty tax rebates
  • Very difficult to install on your own, so hiring a professional is necessary

How much do Gree units cost?

Depending on the number of zones targeted, the BTU rating, SEER, and advanced features, Gree units range anywhere from $1,000 to $4,000+.

Here’s a quick breakdown of what you can expect to pay based on each Gree model available.

Pricing by Gree model

Mini Split Model

Zones

BTU (total)

SEER

Price

4

30,000

21

$3,944.00

1

9,000

38

$1,242.20

1

12,000

22

$1,423.00

1

18,000

23

$1,946.54

2

18,000

21

$2,819.00

1

9,000

16

$1,166.88

1

12,000

16

$1,199.00

1

24,000

23

$2,651.15

1

12,000

25

$1,425.58

1

24,000

16

$1,927.00

1

36,000

18

$3,328.60

1

18,000

16

$2,001.36

1

9,000

25

$1,396.23

1

36,000

16

$3,025.00

3

24,000

21

$3,939.81

2

24,000

21

$3,197.00

2

18,000

21

$2,270.31

2

30,000

21

$4,152.79

2

18,000

21

$2,921.83

Understanding initial investment vs long-term payoff

Air conditioning should always be seen as a long-term investment, especially with the rising cost of electricity these days.

If you want this investment to last and save you money in the long run, energy efficiency is a key consideration.

Energy-efficient AC units tend to cost more upfront, but that has never stopped me from buying one.

Over time, the greater energy efficiency and high SEER rating will pay for itself, and you’ll be spending a lot less on utility bills from month to month.

Every mini-split from Gree is Energy Star ranked with SEER ratings of 20 or higher.

While the higher SEER units may cost more - like the Sapphire mini split - you’ll be paying less over time for your cooling and heating needs.


Some features I like from Gree mini splits

Advanced technology compared to competitors

One thing I especially love about Gree is the company’s dedication to innovation.

Every year, 3% of Gree’s budget goes to research and development, and while 3% may not seem like a lot, it’s a VERY large budget.

In terms of HVAC innovation, my favorite Gree feature is the I-Feel technology.

With this feature, temperature is sensed by the remote controller instead of by the unit itself.

This results in more comfortable temperature adjustments and greater energy savings.

Optimal energy efficiency

Speaking of energy savings, Gree is the top contender in this category. I’ve always been impressed with these units’ SEER ratings, especially in the past few years.

All Gree mini splits are Energy Star qualified with SEER ratings of up to 38.

Compared to the 18-22 SEER of a typical unit, that’s pretty darn good.

Quiet operation

Gree mini split ACs and Gree heat pump units are notorious for being the quietest HVAC solution out there.

Everything from the fan to the compressor to the inverter is whisper-quiet with an average noise level of 32 decibels (central air conditioners range anywhere from 50 to 72 decibels).

The noisiest component of any ductless system is the compressor, which is why Gree makes it possible to install the compressor as much as 100 feet away from the indoor unit.

Thanks to this feature, I’ve noticed that my Sapphire is much quieter than any window-mounted AC I’ve used in the past.

Small footprint & compact design

I have a small yard and a limited amount of outdoor space, which is why I love Gree's focus on small footprints and compact designs.

The outdoor unit takes up about half the ground space compared to conventional mini-split equipment from other brands.

Extreme reliability

Gree parts are built to last, and the outside unit is specifically designed to withstand the elements.

Each unit features automatic system diagnostics that continuously scan for errors or malfunctions, and codes are shown on the unit display to help with troubleshooting and repair.


How does the energy efficiency compare to other brands?

While typical air conditioning systems cap out at about 18 SEER, some Gree models feature a whopping 38 SEER.

This brand develops HVAC systems that go easy on the planet, and that includes its roster of mini split models.

Pioneer caps out at about 23 SEER for its most efficient unit, and the same goes for Trane.

While this is still a perfectly adequate efficiency rating, it’s nothing compared to what Gree can offer.

Gree has pulled out all the stops for producing mini splits and heat pumps that efficiently operate by integrating these key factors for improved efficiency:

  • Integrated evaporator with a compact design to minimize indoor unit size while coil performance
  • Integrated rear chassis and water tray to avoid water leakage and reduce noise
  • Low voltage startup feature so the unit can operate from 187V to 253V, adapting to unstable power supply while providing better protection
  • Auto restart feature so that your unit automatically recovers to previous settings after a power outage

Higher efficiency ratings don't come cheap, at least not upfront.

While the costs associated with running your mini split will be lower over time, the upfront cost of an energy-efficient unit is more than that of a less efficient model.

This is the case for any manufacturer, and I’ve noticed that Gree is no exception.

The good news, though, is that I was able to claim almost $2,700 in tax credits thanks to my Gree Sapphire’s high-efficiency rating.


Analyzing Gree’s warranty terms & conditions

Before I purchase any major HVAC appliance, I always carefully dissect the warranty policy.

A good warranty could be the difference between paying for a brand new unit out-of-pocket just 5 years after purchasing or having it replaced at no cost to me.

Gree’s warranty policy is one of the most comprehensive in the industry.

The exact terms depend on who you purchase your unit from and whether it’s for residential or commercial use. Here’s a quick breakdown of the general warranty guidelines:

  • GREE Select Dealers receive a 10-year parts and compressor warranty. To validate this policy, your unit must be purchased and installed by a certified GREE Select Dealer.
  • GREE offers a Standard limited warranty on all parts and the compressor when installed in a residential application. This policy covers 7 years on the compressor and 5 years on additional parts.
  • GREE offers a commercial warranty on all parts and the compressor when installed in a commercial application. This policy covers 7 years on the compressor and 5 years on additional parts.

Comparing Gree mini split options

I won't bore you by covering every single Gree model available because, let's face it, there are a lot of them.

It's still worth covering the different Gree mini split series, which currently includes the Livo, Vireo, Sapphire, and Multi.

Livo

The Gree Livo series is all about affordable pricing.

At 17.5 to 20 SEER, these aren’t the most efficient systems offered by the company, but they are the cheapest.

The Livo GEN4 is the most popular choice in this series.

It uses inverter technology for enhanced heating and cooling.

It offers precise temperature control, variable-speed compressor technology, low power consumption, and quiet operation.

Main feature:
  • Livo Series offers budget-friendly cooling with reliable inverter technology for precise temperature control and quiet operation.

Vireo

The Vireo series is the next step up from the Livo mini splits.

These units cost more on average than the Livo models, but the upside is the higher efficiency ratings of 25.5 to 26.5 SEER.

The Vireo GEN3 is supposed to be the best in this range of Gree mini splits.

It offers a wide operating temperature range and four indoor mini-split air handler options to choose from, making it easier than ever to maintain an optimal indoor climate regardless of outdoor conditions.

What I love most about this series is the potential for nearly $2,700 back in tax credits.

Because of its efficient operation, there are several rebates available from the US government.

Main feature:
  • Vireo Series boasts high efficiency with SEER ratings of 25.5 to 26.5, versatile indoor air handler options, and significant potential tax credits and rebates.

Sapphire

The Sapphire series is Gree's most sophisticated mini split offering to date.

With a SEER range of 27 to 38, this is the ideal choice for extreme conditions.

Gree calls this model the "premium gem of heating and cooling," and I have to agree.

This wall-mounted mini split is slim, sleek, and compact, so you don’t have to sacrifice aesthetics to maintain a comfortable indoor environment.

It’s the most efficient and quietest Gree system available, and similar to the Vireo GEN3, it’s eligible for significant tax credits.

Main feature:
  • Sapphire Series offers top-tier efficiency with SEER ratings from 27 to 38, a sleek and compact design, and eligibility for significant tax credits.

Multi & Multi+

In addition to single-zone HVAC systems, Gree has a wide range of multi-zone systems to choose from.

You have the choice between the Multi GEN2, which is the best in terms of efficiency, or you can buy the Multi+ ULTRA, which is ideal for extreme outdoor conditions.

I prefer the Multi GEN2 for its 21 SEER rating.

Similar to the other models, it’s driven by a G10 inverter compressor that’s quiet and eco-friendly and comes with intelligent features like self-diagnosis, auto voltage adaptation, and smart defrosting.

Main feature:
  • The Gree multi-zone systems, including the efficient Multi GEN2 with a 21 SEER rating and the Multi+ ULTRA for extreme conditions, offer quiet, eco-friendly performance with advanced intelligent features.

Installation explained for homeowners

Before I get into any installation guidelines, you should know that installing a mini-split isn't easy.

Sure, it's much easier than installing a central air system, but it's a lot more complicated than installing a window unit or portable AC.

For that reason, it's best to leave this job to the pros, especially if you want to keep your warranty.

After choosing the right mini split for you based on your climate, room/house size, and budget, the next step is to find a reliable HVAC professional in your area.

As long as you purchased your unit from a reliable source, you should be able to have your AC installed by the same company

Gree AC Units

In terms of cost, there are a few factors that affect the final price of installation, like:

  • Type of mini split - wall mounted vs floor mounted vs cassette vs ceiling mounted
  • Number of zones - single vs dual vs tri vs quad
  • Size in BTUs
  • Brand and location
  • Contractor’s specific rates

Because so many factors are involved, it's best to get a detailed cost estimate from whoever you hire.

Cost with installation can be anywhere from $2000 to $8000, so it's important to establish pricing expectations early on.

Here are a few more tips for hiring an HVAC pro near you:

Prepare a list of questions to ask a potential HVAC technician, specifically about the individual’s experience, training, certifications, and insurance coverage.

  •  Always request a guaranteed estimate for the job at hand.
  • Ask for a detailed list of payment terms throughout the project.
  • Inquire about the predicted timeline for working on the job.

Homeowner & buyer reviews

There’s a lot of online feedback surrounding Gree mini splits, so let’s take a look into what people are saying about this company:

"Just finished installing two of these units one to cool my living room and kitchen and the other for my bedroom. They were pretty easy to install and cooled my whole home down in a matter of hours! If you're looking for quality a/c at a good price, this is it! If you're not gonna do the work yourself, I suggest shopping around for an installer - they all charge different prices."
- Home Depot customer
"Absolutely nothing wrong with Gree, they make about 1/3 of all ductless units in the whole world. I've installed mini splits made by Lennox, Senville, and Gree, they are all the same unit with a different badge on it. Mitsubishi is definitely not trash, but it is much more expensive compared to a Gree (or equivalent) and I don't think the extra cost is worth it.”
- Reddit post from 2020

Comparing Gree with other brands

Gree vs Daikin

Both Daikin and Gree are Asian-owned companies - Gree is from China, and Daikin is from Japan.

Both brands are recognized for developing quality, reliable mini splits. Still, I personally trust Gree over Daikin for a few reasons.

First, many Daikin products are actually manufactured by Gree.

While Daikin still plans and develops its products, it outsources many of its materials to Gree, making Gree the winner, if you ask me.

Secondly, Gree has more options to choose from, particularly in the mini-split category. To top it off, Gree stands out regarding energy efficiency, saving customers money on electricity bills in the long run.

Gree vs Senville

Senville is a Canadian company with headquarters based in Montreal, making shipping to the US very easy.

This company has only been around since 2005, but it has still gained a solid reputation among homeowners and business owners.

Compared to Senville, Gree’s products are pretty pricy, especially for dual-, tri-, and quad-zone mini splits.

However, I’m willing to pay slightly more for a mini split with Gree’s name on it, mainly because I trust the brand and value these appliances’ energy efficiency.

Gree vs Mitsubishi

Mitsubishi mini splits are just average compared to what Gree has to offer, but average isn’t always bad.

While the cost is lower when you opt for Mitsubishi, you’ll notice that most other factors fall short compared to Gree, including efficiency ratings, noise levels, ease of use, and dimensions.

The only thing that Mitsubishi has to offer over Gree is a longer warranty period.

Rather than 10 years on the compressor, Mitsubishi has a well-rounded warranty policy that covers the compressor as well as parts for 12 years.

FAQs

Are Gree and Daikin the same company?

No, Gree and Daikin are not the same company, but they have collaborated on HVAC appliance production for years. In April 2008, Daikin signed a contract allowing Gree to manufacture Daikin’s small inverter units and jointly develop residential air conditioners.

Is Gree a Chinese brand?

Yes, Gree is a Chinese brand. The offices and production facilities are based in Zhuhai, China, and they’ve been there since Gree’s founding in 1991.

How long do Gree mini splits last?

With proper care and maintenance, a Gree mini split is expected to last anywhere between 10 and 15 years.

Summary | Are Gree mini splits right for you?

 [usr 4.5]


There are a lot of benefits to purchasing a mini split for your home, like reducing your carbon footprint - this is a big one for me! - and making it easier to control temperatures throughout your home.

If this sounds like something you're up for, you can benefit from buying a Gree system.

My favorite model is 9000 BTU Gree Sapphire model. It's outstanding SEER of 38 and reasonable price tag make it one of the most competitive mini splits on the market.

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Josh Mitchell

Founder

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My name is Josh and I am obsessed with home appliances. From portable AC units to heaters and air purifiers, I enjoy testing, learning and using these devices to improve the air quality inside my family home.

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